ONLINE PRIVACY POLICY

If you have any questions or require additional information about our privacy policy, please contact us. At Achieve Equine, LLC (“Achieve Equine”, “we”, or “us”), we consider the privacy of our visitors extremely important. This privacy policy details the types of personal information that is collected and recorded and how we use that information by www.flairstrips.com (“Site” or “Website”) and the features and services available through the Site (collectively, the “Services"). This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there.

CONSENT

By using our website, you hereby consent to our privacy policy and agree to its terms. This policy does not apply to any information collected offline or via channels other than this website.

INFORMATION WE COLLECT DIRECTLY FROM YOU

We collect information from you when you interact with our Site and Services. The type of information that we collect from you varies based on your particular interaction with our Site, but may include, without limitation, your name, address, and email address, and any other information that you choose to provide.

LOG FILES

Like many other websites, we make use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting service’s analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

COOKIES & WEB BEACONS

This website uses cookies to store information about visitors’ preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web content based upon visitors’ browser type or other information that the visitor sends via their browser. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.

DOUBLECLICK DART COOKIE

Google, as a third-party vendor, uses cookies to serve ads on www.flairstrips.com. Google’s use of the DART cookie enables it to serve ads to our site’s visitors based upon their visit to www.flairstrips.com and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL – https://policies.google.com/technologies/ads. If you wish to disable cookies, you may do so through your individual browser options.

SMS MESSAGING

COLLECTION OF PHONE NUMBERS

We collect your phone number only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you sign up for our promotional messages. You can opt in to receive SMS messages either by clicking on the welcome pop-up (which shows up for new users) or in the checkout by opting to sign-up for SMS communications and providing your phone number.

USE OF PHONE NUMBERS FOR SMS

Your phone number is primarily used to provide you with personalized services, updates, and promotional offers. These text messages may relate to our products, services, discounts, or any updates that we think may interest you. We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy. We use Klaviyo to send all SMS communications to users who have opted in. Please view Klaviyo's privacy policy here https://www.klaviyo.com/legal/privacy/privacy-notice with information on how they use user information.

OPTING OUT OF MARKETING MESSAGES

If at any time you wish to stop receiving marketing SMS from us, you can opt out by texting STOP to opt-out. Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.

HOW WE USE YOUR INFORMATION

We use your information, including your personal information, for the following purposes:

To provide our Site and Services to you and to facilitate the features on our Site.
To communicate with you, such as to respond to your inquiries, to send you information that you have requested, to deliver you products that you have ordered and for other communication purposes.
To keep you up to date on announcements or other information we think you would like to hear about from our family of companies and our partners.
To better understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Site and Services and respond to user desires and preferences, and for other research and analytical purposes.

We may share your personal information within our family of companies and with our partners.

THIRD-PARTY LINKS

Our Site and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites. Other sites accessible through our Site have their own privacy policies and data collection, use and disclosure practices. Please consult each site's privacy policy. You should contact these sites directly if you have any questions about their use of the information that they collect. We are not responsible for the policies or practices of third parties. We cannot control this collection of information.

SECURITY OF MY PERSONAL INFORMATION

We recognize the importance of maintaining the security of your information. We have implemented technical, administrative, and physical security measures designed to protect your information from unauthorized access, disclosure, use, and modification. Please be aware that no data security measures can guarantee 100% security.

WHAT CHOICES DO I HAVE REGARDING USE OF MY PERSONAL INFORMATION?

If you wish to opt-out of receiving communications from us, please email info@achieveequine.com.

CHILDREN'S INFORMATION

We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. Our website does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that this site has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately and we will use our best efforts to promptly remove such information from our records.

SUPPLEMENTAL INFORMATION FOR CALIFORNIA CONSUMERS

The California Consumer Privacy Act of 2018, as amended (Cal. Civ. Code § 1798.100 to 1798.199), and related regulations (CCPA), requires that we describe our handling of California consumer personal information by reference to the categories of personal information defined in the statute. This section outlines the categories of personal information that we collect, the sources of the information, with whom we share the information, and the rights available to consumers.

Category of Personal Information	Compliance Data	Financial Information	Geolocation Data	Online and Technical Information	Personal and Business Contact Information	Transaction Information
Categories of sources of Personal Information	Direct from individual	Direct from individual	Website, direct from individual, third party service providers	Website, direct from individual, social media networks, data brokers, third party service providers, software applications	Website, direct from individual, social media networks, data brokers, third party service providers, public sources, software applications	Website, direct from individual
Category Description	This category contains data elements that we maintain to comply with or to demonstrate compliance with law or company policies.	This category contains data elements collected in the course of payment processing.	This category contains data elements that allow precise location of the individual.	This category contains data elements generated in the course of an individual’s use of our websites, application and platforms.	This category contains data elements that allow us to identify, address, or contact an individual.	This category contains data elements generated in the course of an individual’s transactions with us
Purposes for which category of Personal Information is used by us	We collect compliance data as needed to comply with laws and company policies, to manage consent, and to create user profiles. For example, if you submit or are otherwise identified in a product complaint, we collect information required to resolve the complaint and meet applicable regulatory or legal requirements.	We collect financial information in order to deposit funds received from incentive programs, determine chargeback eligibility, process payments for products or services you purchase.	We collect geolocation data to customize your user experience, to process orders and communicate with you	We collect online and technical information to personalize your interactions with us (including, for example, recognizing you and your devices) and to administer and optimize our sites.	We collect contact information as needed to identify you, contact you, and do business with you. For example, we use your contact information to send you communications, provide accurate delivery of requested material, among other reasons. Contact information is also used to help us identify you and personalize our communications.	We collect transaction information in order to provide you with the products, services and information you request and for our everyday business purposes, such as accounting functions, reporting, and making back-ups.
Have we sold within the past 12 months?	No	No	No	No	No	No
Have we disclosed for a business purpose within the past 12 months?	Yes	Yes	Yes	Yes	Yes	Yes
Categories of Third Parties information disclosed to	Government entities, analytics providers	Payment processors, financial institutions, incentive programs	Analytics, marketing providers, inventory management	Analytics providers, marketing providers, cloud providers	Logistics, Transportation, Information Technology, Advertising/Marketing/Promotion, Cloud Solutions, Payment, Quality Assurance, eCommerce, Software Development, Managed Services, Training, Auditing, Financial, Point of Sale, Feedback, Analytics, and Security services	Invoice management, customer relationship management, incentive programs, marketing providers, government agencies and legal providers
Purpose for disclosure to Third Parties	Comply with law, optimize web experiences	Payment and order processing, incentive programs	Provide support and communications, order processing, marketing	Provide support, order and activity analysis	Data analysis, audit, support, analytics, usage statistics, customer experience, lead generation, develop channel partner relationships, marketing, compliance, investigations, communications, delivery of goods, order processing, technical troubleshooting, record keeping, payment processing, reporting	Audits, legal advice

RIGHTS OF CALIFORNIA RESIDENTS

If you are a verified California resident, you may have, pursuant to the CCPA, the following rights with respect to your personal information with us, which apply differently in different circumstances: right to access, right to information, and the right to deletion. Most of these rights are not absolute. Below we describe these rights in more detail and provide information on how you can exercise them. If you are a verified California consumer and make a request to exercise your rights, we will respond within 45 days, but we have the right to extend this period by 45 additional days where necessary. If we extend the response period, we will let you know within 45 days from your request. You can exercise your rights by contacting us toll free at 1-888-68-FLAIR.

Right to Access. You have a right to ask us to provide the categories and specific pieces of personal information that we retain about you through your account with us or, at your option, by mail or in a readily usable electronic format. We are obligated to respond to no more than two Right-to-Access requests in a 12-month period. The Right to Access does not apply to information collected by us for a single transaction.
Right to Information. You have the right to ask us to disclose to you: (i) the categories of personal information that we have collected about you in the 12 months preceding the request and the specific pieces of that personal information, (ii) the categories of sources from which the personal information was collected (iii) the business purpose or commercial purpose for collecting or selling the personal information, (iv) the categories of third parties with whom or which the personal information is shared, (v) the categories of personal information that we have sold about you and the categories of parties to whom or which we sold each category of personal information, and (vi) the categories of personal information that we have disclosed about you for a business purpose.
Right to Deletion. You have the right to ask us to delete personal information we have collected about you. The Right to Deletion does not apply when we need the personal information: (i) to complete a transaction with you, provide a good or service requested by you, or otherwise perform a contract with you; (ii) to detect or prevent security incidents or illegal activity; (iii) to identify and correct errors that impair existing functionality; (iv) for the exercise of a legal right or to ensure another person can exercise his or her legal right; (v) to comply with the California Electronic Communications Privacy Act; (vi) to engage in public or peer-reviewed scientific, historical, or statistical research in the public interest if deletion of the personal information is likely to make the research impossible or seriously impair it; (vii) solely for internal uses that are reasonably aligned with expectations based on your relationship with us; (viii) to comply with a legal obligation; or (ix) for lawful internal uses that are compatible with the context in which we obtained the information.

ADDITIONAL INFORMATION FOR EU RESIDENTS

Data controller and contact information

The controller for personal data collected under this Privacy Policy is Hanna Hartman, hanna@achieveequine.com, +1-763-972-9056.

Our lawful basis for processing your personal data

The lawful basis for our processing of your personal data will depend on the purposes of the processing. For most personal data processing activities covered by this Privacy Policy, the lawful basis is that the processing is necessary for our legitimate business interests. Where we process personal data in relation to a contract, or a potential contract, with you, the lawful basis is that the processing is necessary for the performance of our contract with you or to take steps at your request prior to entering into a contract. When we are required to share personal data with law enforcement agencies or other governmental bodies, we do so on the basis that we are under a legal obligation to do so. We will also use consent as the legal basis where we deem appropriate or to the extent required by applicable law, for example, before we collect precise location data from your mobile device.

More Information

Processing on the basis of legitimate business interests. When we process personal information on the basis that the processing is necessary for our legitimate business interests, such interests include: providing, improving, and promoting our Internet Sites, Apps, products, and services; (ii) communicating with current and potential customers, other Business Partners, and their individual points of contact; (iii) managing our relationships with our customers and other Business Partners, and their individual points of contact; (iv) other business development purposes; (v) sharing information within the our group of companies, as well as with service providers and other third parties; and (vi) maintaining the safety and security of our products, services and employees, including fraud protection.
Processing on the basis of performance of a contract. Examples of situations in which we process personal information as necessary for performance of a contract include e-commerce transactions in which you purchase a product or service from us.
Processing on the basis of consent. Examples of processing activities for which we use consent as its legal basis include sending promotional emails when consent is required under applicable law and processing personal data on our Internet Sites through cookies and similar technologies when consent is required by applicable law.

Additional information about the retention of your personal data

To determine the period for which your personal data will be retained in accordance with this Policy, we consider criteria such as: any applicable legal requirements to retain data for a certain period of time; (ii) any retention obligations related to actual or potential litigation; (iii) any retention requirements in relevant agreements with our Business Partners; (iv) the date of your last interaction with us; (v) the length of time between your interactions with us; (vi) the sensitivity of the data; and (vii) the purposes for which the data was collected.

Your individual rights

In accordance with the applicable laws in the European Union, you have the following rights with respect to your personal data, which apply differently in different circumstances: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability and right to object to processing. Most of these rights are not absolute. Below we describe these rights in more detail and provide information on how you can exercise them. If you make a request to exercise your rights, we will respond within one month, but have the right to extend this period by two additional months, where necessary. If we extend the response period, we will let you know within one month from your request. You can exercise your rights by contacting us at info@achieveequine.com, +1-763-972-9056.

More Information

Right of Access. You have the right to ask us to confirm whether we process your personal data. If we do, you have the right to request access to your personal data that we process and the following information: (i) the purposes of the processing; (ii) the categories of personal data we process; (iii) the recipients or categories of recipients of your personal data; (iv) the envisaged retention period of the data where possible, or the criteria we use to determine the retention period; (v) your right to request rectification or erasure of your personal data, or restriction of the processing of such data; (vi) your right to file a complaint with a supervisory authority; (vii) if we have not collected the data from you, any information we have available about the source of the data; and (viii) whether we use your personal data to make any automated decisions that have legal or other similar significant effects on you.
Right to rectification. You have the right to have us correct your personal data if it is inaccurate. Taking into account the purposes of the processing, you may also have the right to have incomplete personal data about you completed, including by providing a supplementary statement to us.
Right to object to processing for our legitimate business interests. You have the right to object to our processing your personal data when that data is processed on the basis of our legitimate business interests. We will honor your objection and stop processing the relevant personal data unless: (i) we have compelling legitimate grounds for the processing that override your interests, rights, and freedoms; or (ii) we need to continue processing your personal data to establish, exercise, or defend a legal claim.
Right to object to processing for direct marketing. If we process your personal data for direct marketing purposes, you have the right to object to this processing. If you exercise this right, we will stop processing your personal data for direct marketing purposes.
Right to restrict processing. You have the right to request that we restrict the processing of your personal data in the following circumstances: (i) for the period of time we need to verify the accuracy of your personal data when you contest its accuracy; (ii) when the processing of your personal data is unlawful and you oppose the erasure of the data, and instead request that we restrict the use of the data; (iii) when we no longer need your personal data for the purposes of processing, but you need the data to establish, exercise, or defend a legal claim; or (iv) for the period of time we need to verify if it has compelling legitimate grounds for processing that override your interests, rights, and freedoms when you object to the processing of your personal data for our legitimate business interests.
Right to erasure. The right to erasure is also called the “right to be forgotten.” You may ask us to delete your personal data. This right not absolute. We are required to delete your personal data upon your request only in the following circumstances: (i) your personal data is no longer necessary for the purposes for which we collected or processed them; (ii) if we process your personal data on the basis of consent, you withdraw your consent, and no other legal ground exists for us to continue processing your personal data; (iii) if we process your personal data for its legitimate business interests, you object to the processing, and there are no overriding legitimate grounds for us to continue processing your personal data; (iv) if we have processed your personal data unlawfully; or (v) the personal data must be erased to comply with a legal obligation under European Union or Member State law.
Right to data portability. You have the right to receive personal data you provided to us when: (i) the processing of the data is based on your consent or is necessary for the performance of a contract between you and us; (ii) our processing of your personal data is carried out by automated means; and (iii) complying with your request will not adversely affect the rights and freedoms of others.
Right to lodge a complaint with a supervisory authority. We will use our best efforts to address and settle any requests or complaints brought to our attention. In addition, you have the right to approach the competent data protection authority with requests or complaints. This can be the supervisory authority in the country or federal state where you live.

CONTACT US

Please contact us by sending an email to info@achieveequine.com.

UPDATE

This Privacy Policy was last updated on: Wednesday, October 30, 2024.

Should we update, amend, or make any changes to our privacy policy, those changes will be posted here.